Shipping

Shipping Policy

Use this guide from crockpach to review processing, delivery, and tracking.

How crockpach handles delivery issues
When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@crockpach.shop or 641-920-7401. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Details from crockpach on processing and transit
Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

What crockpach customers should know about delivery area
We currently deliver solely to addresses within the United States. Standard shipping is free.

Details from crockpach on returns after delivery
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, crockpach also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

What crockpach customers should know about tracking and addresses
Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Merchant Information
Business name: crockpach
Brand name: crockpach
Email: Support@crockpach.shop
Phone: 641-920-7401
Physical address: 1132 Geiser St, Larchwood, Iowa, 51241, United States